Tibet Foundation

Tibet Foundation’s Privacy Policy

How we use your personal details

At Tibet Foundation, we rely on the generosity and support of private individuals like you to carry out our vital work to improve the lives of poor Tibetans and ensure the survival of their unique culture. That is why we want to be completely transparent about why we need the personal details we request when you support us and how we will use them.

When we will get in touch

When you give us your personal details - for example, when you make a donation, sign up to receive email updates, subscribe to our newsletters, consult our visiting Tibetan doctor, or register for an event - you may receive follow-up information from us directly relevant to this activity, including how your support is helping.

If you have provided us with consent to use your details for marketing purposes, then we may also contact you about our projects, fundraising activities and appeals, and other ways to support us. We provide easy ways to stop our marketing, and you can opt out at any time.

You, our supporters, really are the life-blood of Tibet Foundation. We always act on your instructions and we aim to put you in control of your relationship with us. Our aim is to communicate with you in a way that makes you want to stay involved with us for as long as possible, as you see the value and impact of your support.

We will not share your data for others' marketing purposes

Please be assured that you will not receive offers from other companies or organisations as a result of giving your details to us.

We may need to share limited information with our service providers who help us to prepare and send you our communications or process your donations and other responses. However, we do not allow these organisations to use your data for their own purposes and take care to ensure that they keep your data secure, and delete it when it is no longer needed.

How to stop or change how we communicate with you

If at any time you wish to stop or change how we communicate with you, or update the information we hold, please do get in touch, using one of the following options:

Write to: Tibet Foundation, 5 Westminster Bridge Road, London SE1 7XW

Email: changes@tibet-foundation.org

Call: 020 7930 6001 (Mon-Fri 1000-1800).

What details we ask for and why

There are minimum levels of information we need to obtain for different purposes - such as donating money or signing up to Gift Aid. We always ask for your name and title so we know how to talk to you. We need to be able to confirm any transactions you make on the Tibet Foundation website by sending you an email, which is why this field is mandatory on all our web forms.

We ask for your house number and postcode so that we hold a valid postal address for you. We need this information for the following reasons:

  • To set up Direct Debits and one-off card payments
  • To claim Gift Aid
  • To deliver items to you (items you have purchased, newsletters you subscribe to, or event materials for example)

If you have agreed to receive post from us, we will use your postcode and address to send you relevant information.

In order to ensure that the data we hold about you is accurate and up to date, we may occasionally use information sources that are in the public domain to verify your details, such as your postal address.

Cookies

Tibet Foundation also uses cookies on it’s website.  Cookies are small text files on your device (computer, smart phone etc). They are made by your web browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website's server. They improve your experience of using a website, for example, by remembering your preference settings and by measuring your use of a website to ensure that it meets your needs. Cookies can also be used to show you relevant Tibet Foundation content on social media services such as Facebook - these are known as 'retargeting' or 'advertising' cookies. For information on the types of cookies we use, how we use them and how you can control your cookie preferences, see Tibet Foundation's cookies policy.

 

Thank you for supporting Tibet Foundation.

 

Updated: 11 May 2018